After-hours bookings
$11,240
HAICON is the operational platform that runs your hire yard from first call to final return.
Request a DemoFour leaks every hire company owner recognises immediately. None of them show up on a report — they just quietly cost you every week.
A customer rings at 7:04am while your controller is loading a truck. No answer. They ring the next yard on the list, and that hire — and probably the next five — is revenue you handed to a competitor without ever knowing the phone rang.
He burned a hire company two suburbs over for eight grand. Today he walks into your yard with a clean face and a fresh ABN, and you hire to him — because there's no shared industry watchlist and no way you could have known.
The machine comes back with a cracked window and a bent ROPS. No condition photos, no inspection record, no signature on anything that matters. It's your word against theirs, and you already know who eats the repair bill.
Wrong dates. Wrong rates. Payments never chased. A hire confirmed for a customer who should never have passed eligibility. Good hire controllers make mistakes because the system lets them — and every one costs the business money.
HAICON was built by a hire company owner who lived every one of those problems — not read about them in a market study. It exists because no software on the market stopped the bleeding, so we built the thing that does.
It's not another hire management system you have to rip everything out for. HAICON runs alongside your existing hire software as an intelligent operational layer — answering the calls, screening the customers, documenting the machines, and catching the errors your current system waves through.
Keep your current system. HAICON sits on top of the hire management software you already run and adds capabilities no existing hire software offers.
Live from week one. Calls answered, customers screened, and machines documented while your existing workflows keep running untouched.
Migrate only if you want to. After 12 months you can optionally move fully onto HAICON — but there is no obligation, ever. It earns the switch or you don't make it.
No roadmap promises. No "coming soon". Each of these is live, in production, hiring machines.
A counter kiosk where customers browse your equipment, check live availability, and build their own hire — attachments, combos, the lot. Three mandatory checkout disclaimers, a digital signature on the hire agreement, and payment through Stripe or Tyro EFTPOS. Start to finish with zero staff involvement.
Your regulars shouldn't have to ring you. The customer app and web booking portal lets returning customers book equipment, manage their active hires, request extensions, and see their full hire history — from the cab of a ute at 5:30am if that's when they think of it.
Jack answers your inbound calls and texts around the clock — weekends, public holidays, 2am. He checks real-time availability, creates bookings, sends hire agreements for digital signature, and requests ID verification by SMS. And when a call does slip through, Jack rings the customer back immediately, before they've dialled your competitor.
Inside the app and on the kiosk, customers don't have to scroll through a catalogue at all. They just ask — "have you got a posi track free this weekend?" — and the voice assistant checks live availability and completes the booking, entirely by voice. Same brain as Jack on the phones, built into every screen.
The moment a customer calls, their full profile opens on screen — before your controller says hello. No hire is confirmed until the machine's barcode is scanned and verified, so the wrong machine physically cannot go out under the wrong booking. And every morning, a dispatch checklist shows every hire leaving the next working day with a prep checkbox per item.
Customer reports a breakdown? Staff trigger a credit card hold by SMS before the technician leaves the yard. If the assessment shows customer damage, you charge the hold. If it's fair wear, you release it. Either way the technician's full report auto-populates the booking record — no lost paperwork, no awkward invoice fight three weeks later.
Before the hire and after the return, the customer captures condition photos from their own phone — no app install, no staff camera duty. Every photo is timestamped and stored against the booking. When a damage dispute comes, you're not arguing. You're showing them the picture.
Live machine location, on/off status, and engine hours through Navman GPS integration — and tipping alerts pushed instantly to every logged-in staff member the second a machine goes over. You'll know before the customer's mate has finished filming it.
Every hire company on the HAICON network shares one bad-debtor watchlist. When a risky customer tries to book — at the kiosk, on the phone with Jack, or at the counter — they're flagged automatically before the booking is confirmed. The bloke who walked out on another yard's invoice doesn't get to start fresh at yours.
Equipment performance, financial summaries, customer behaviour, operational activity, and missed hire tracking — the numbers a hire business actually runs on. Plus a platform ROI dashboard that shows, in dollars, exactly what HAICON's automation is saving your business each month. Not a feeling. A figure.
Modelled on real operating data from a working hire yard. Here's what the platform takes off the table for a typical $2M-revenue hire operation in year one.
Lost hire revenue recovered — missed calls and after-hours bookings that used to ring out, answered and booked by the AI agent instead.
Staff cost savings — manual booking, payment, inspection, and follow-up tasks the platform does automatically.
One platform. Twelve months. The work your team used to miss, mishandle, or never get to — done automatically, and counted in dollars.
Every HAICON customer gets the same platform ROI dashboard, so you watch your own number build in real time. Your figure scales with fleet size and call volume.
A shared watchlist does not mean shared data. Here's exactly how it works — no fine print.
Every hire company on HAICON has its own isolated data environment. No business can see another business's customers, bookings, revenue, or any other data. Full stop.
All data is encrypted at rest and in transit. Your customer records, financials, and agreements are protected in the database and on the wire.
All staff logins require two-factor authentication. A leaked password on its own gets nobody into your yard's data.
HAICON operates in full compliance with the Australian Privacy Act 1988, and every customer contract includes explicit data privacy clauses drafted by Australian solicitors.
HAICON was built by Josh Hanrahan, owner of Hire Pro on the Gold Coast, who got sick of losing money to missed calls, bad debtors, damage disputes, and staff errors that a system should prevent. It was built in a working yard, for a working yard. It's already running Hire Pro's operation every single day — and every feature on this site is live and in use, not on a roadmap.
Founding members get direct access to the team that built it, and a platform shaped around real hire yards — because that's where it came from. Tell us about your operation and we'll be in touch.
All pricing is discussed through the inquiry process — no lock-ins on this page, no card required.